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Complaints Procedure

Complaints against Members
Complaint of misconduct by our Members are dealt with by the Professional Conduct Committee. If you wish to raise a complaint relating to an allegation of misconduct by a member of AICA, please refer to our Booklet, “How AICA investigates complaints of misconduct against its members”.
Complaints Procedure Booklet
Complaints against Staff
If you wish to raise a complaint against a member of staff, please refer to the attached, “How AICA investigates complaints against its staff”.

We offer support to our international membership through a range of benefits.
These benefits complement your professional status and of belonging to an organisation which offers true global recognition of ADR expertise.

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